Terms of Service

Effective Date: April 25, 2026  |  Last Updated: April 25, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizz-deweys.rest (the "Website") and all related services, including but not limited to online ordering, in-store dining, catering, delivery, and any other food-related services offered by Dewey's Pizza (collectively, the "Services").

By accessing the Website, placing an order online or in person, enrolling in any loyalty or rewards program, subscribing to our newsletter or promotional communications, or otherwise engaging with Dewey's Pizza in any capacity, you agree to be legally bound by these Terms. This acceptance is effective immediately upon your first use of the Website or any of our Services.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" in these Terms shall apply to both you individually and that entity.

You must be at least thirteen (13) years of age to use our Website. Users under the age of eighteen (18) must have the consent of a parent or legal guardian to place orders or use our Services. By using the Website and Services, you represent and warrant that you meet these age requirements.

2. Description of Services

Dewey's Pizza is a food service establishment engaged in the preparation, sale, and delivery of pizza and related food and beverage products. Our Services include, but are not limited to, the following:

• Online Ordering: Customers may browse our menu and place orders for pickup or delivery through our Website at pizz-deweys.rest.
• In-Store Dining: Customers may visit our physical location to dine in and enjoy our menu offerings.
• Takeout and Curbside Pickup: Customers may order food for pickup at our designated location.
• Delivery Services: We offer food delivery services within designated delivery zones, either directly through our own delivery staff or through third-party delivery platform partners.
• Catering Services: We may offer catering services for events, gatherings, and corporate functions, subject to availability and separate catering agreements.
• Promotional Offers and Loyalty Programs: We may offer loyalty programs, discount codes, promotional deals, and special offers from time to time, subject to their specific terms and conditions.
• Gift Cards: We may offer digital or physical gift cards for use toward purchases at Dewey's Pizza.
• Newsletter and Marketing Communications: With your consent, we may provide you with promotional emails, text messages, and other marketing communications about our products and services.

We reserve the right to modify, suspend, discontinue, or restrict access to any portion of our Services at any time, with or without notice, for any reason, including but not limited to maintenance, upgrades, legal compliance, or business decisions. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Menu items, pricing, availability, and service offerings are subject to change without prior notice. Certain items may be limited in availability based on location, season, time of day, or supply chain conditions. We make no guarantee that any specific menu item will be available at any given time.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a user of our Website and Services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or otherwise interacting with us.
• Maintain the security and confidentiality of your account credentials, including your username and password.
• Notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account.
• Comply with all applicable federal, state, and local laws, regulations, and ordinances when using our Services.
• Use the Website and Services only for lawful, personal, non-commercial purposes, unless otherwise expressly authorized by us in writing.
• Promptly pay all charges incurred in connection with your use of our Services, including applicable taxes, fees, and delivery charges.
• Treat our staff, delivery personnel, and other customers with respect and courtesy at all times.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Using the Website or Services for any unlawful purpose or in violation of any applicable laws or regulations.
• Attempting to gain unauthorized access to any portion of the Website, our servers, or any connected systems or networks.
• Using automated tools, bots, scrapers, crawlers, or similar technologies to access, scrape, or extract data from our Website without our express written permission.
• Submitting false, misleading, or fraudulent orders, reviews, or information.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Posting or transmitting any content that is defamatory, obscene, threatening, abusive, hateful, or otherwise objectionable.
• Interfering with or disrupting the integrity or performance of the Website or Services, or the data contained therein.
• Attempting to decipher, decompile, disassemble, or reverse engineer any software comprising or constituting any part of the Website.
• Using the Website or Services to transmit any malware, viruses, worms, Trojan horses, or other harmful or disruptive code.
• Engaging in any activity that places an unreasonable or disproportionately large load on our infrastructure or servers.
• Reselling, redistributing, or commercially exploiting any portion of our Services without prior written authorization.
• Engaging in any form of fraud, including but not limited to coupon fraud, payment fraud, or chargeback abuse.
• Harassing, threatening, intimidating, or abusing any of our employees, contractors, delivery personnel, or other customers.
• Collecting or harvesting any personally identifiable information from the Website without our explicit consent.

We reserve the right, at our sole discretion, to terminate or restrict your access to the Website and Services if you engage in any prohibited activity or otherwise violate these Terms, without notice and without liability to you.

4. Online Ordering and Payment Terms

4.1 Order Placement and Acceptance

When you place an order through our Website or any other ordering channel, you are making an offer to purchase the selected items at the stated prices. An order is not confirmed until you receive a confirmation notification (via email, text, or on-screen acknowledgment) from us. We reserve the right to refuse or cancel any order at our discretion, including but not limited to instances of suspected fraud, pricing errors, or unavailability of menu items.

4.2 Pricing and Taxes

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes, which will be calculated and added to your order total at checkout. Prices are subject to change without notice. Any pricing errors will be corrected, and we reserve the right to cancel orders placed at erroneous prices.

4.3 Payment Methods

We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other payment methods as indicated on our Website at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the full amount of your order, including applicable taxes and fees, to that payment method.

All online transactions are processed through secure, encrypted payment gateways. We do not store your complete credit card or debit card information on our servers. Your payment information is subject to the privacy policy and terms of the applicable payment processor.

4.4 Refunds and Cancellations

Once an order has been accepted and preparation has begun, cancellations may not be possible. If you have a concern about your order, including issues with food quality, incorrect items, or missing items, please contact us immediately at [email protected]. We will review each situation on a case-by-case basis and, at our discretion, may offer a refund, store credit, or replacement order. All refund decisions are final and at the sole discretion of Dewey's Pizza management.

4.5 Delivery Terms

Delivery availability, zones, fees, and estimated delivery times are subject to change. Estimated delivery times are approximations only and are not guaranteed. Delays may occur due to high order volumes, traffic conditions, weather events, or other circumstances beyond our control. We are not responsible for delays caused by factors outside our reasonable control.

5. Intellectual Property Rights

All content, materials, and information available on or through the Website, including but not limited to text, graphics, photographs, images, logos, trademarks, service marks, trade names, menu designs, audio and video content, data compilations, software, and the overall "look and feel" of the Website (collectively, "Intellectual Property"), are owned by or licensed to Dewey's Pizza and are protected under applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), the Lanham Act (15 U.S.C. § 1051 et seq.), and other applicable laws.

The Dewey's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dewey's Pizza or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website and its content solely for your personal, non-commercial use in connection with our Services. This license does not include the right to:

• Copy, reproduce, distribute, publish, or transmit any content from the Website without our prior written consent;
• Modify, create derivative works from, translate, or adapt any content;
• Sell, rent, lease, or otherwise commercialize any content;
• Remove or alter any copyright, trademark, or other proprietary rights notices;
• Use any content in a manner that suggests association with Dewey's Pizza or endorsement without our express written approval.

Any unauthorized use of our Intellectual Property is strictly prohibited and may result in civil or criminal liability. We actively monitor and enforce our intellectual property rights.

6. User-Generated Content

If you submit, post, upload, or otherwise provide any content through our Website, social media channels, or other platforms in connection with Dewey's Pizza (including but not limited to reviews, photographs, comments, feedback, or suggestions) ("User Content"), you hereby grant Dewey's Pizza a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such User Content in connection with our business and marketing activities.

You represent and warrant that: (a) you own or have the necessary rights and permissions to submit User Content and to grant the license above; (b) your User Content does not infringe upon any third party's intellectual property rights, privacy rights, or other rights; and (c) your User Content complies with these Terms and all applicable laws.

We reserve the right, but have no obligation, to monitor, edit, or remove User Content at our sole discretion, at any time, for any reason, without notice.

7. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL SERVICES PROVIDED BY DEWEY'S PIZZA ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

DEWEY'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE AVAILABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE;
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY INFORMATION ON THE WEBSITE;
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR SERVICES.

We make no warranty regarding the nutritional content, caloric values, or allergen information displayed on our Website. While we strive to maintain accurate nutritional and allergen information, cross-contamination may occur in our kitchen facilities, and we cannot guarantee that any menu item is free from any specific allergen. Customers with food allergies or dietary restrictions are strongly advised to contact us directly before placing an order.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. In such jurisdictions, our warranties are limited to the minimum extent permitted by applicable law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL DEWEY'S PIZZA, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or business opportunities;
• Cost of substitute goods or services;
• Physical or property damage arising from your use of or inability to use the Website or Services;
• Unauthorized access to or alteration of your transmissions or data;
• Any other matter relating to the Website or Services;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF DEWEY'S PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ANY CASE, DEWEY'S PIZZA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE OR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO DEWEY'S PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).

The foregoing limitations apply even if any remedy set forth herein fails of its essential purpose. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you in full.

9. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza and its respective owners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use of the Website or Services in a manner not expressly authorized by these Terms;
• Your User Content or any content you submit, post, or transmit through the Website;
• Your violation of any third party's rights, including intellectual property rights, privacy rights, or publicity rights;
• Any misrepresentation made by you in connection with your use of the Website or Services;
• Your negligence, willful misconduct, or fraud;
• Any claim by a third party arising from your use or misuse of the Website or Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Dewey's Pizza is registered and operates, without regard to its conflict of law provisions.

These Terms are subject to applicable federal laws and regulations, including but not limited to:

• The Federal Trade Commission Act (15 U.S.C. § 41 et seq.) governing unfair or deceptive acts and practices in commerce;
• The Computer Fraud and Abuse Act (18 U.S.C. § 1030);
• The CAN-SPAM Act (15 U.S.C. § 7701 et seq.) governing commercial email communications;
• The Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.;
• All applicable state consumer protection statutes and food service regulations.

Subject to the dispute resolution provisions in Section 11 below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website and Services shall be instituted exclusively in the federal or state courts of competent jurisdiction located in the state where Dewey's Pizza maintains its principal place of business. You hereby irrevocably submit to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or our Services ("Dispute"), we strongly encourage you to first contact us informally to attempt resolution. Please send a written description of your Dispute to us at [email protected]. We will attempt to resolve the Dispute informally within thirty (30) days of receiving your notice. If we are unable to resolve the Dispute informally within that timeframe, either party may proceed to formal dispute resolution as described below.

11.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for Disputes that qualify for small claims court and except as otherwise expressly provided in these Terms, you and Dewey's Pizza agree that any Dispute shall be resolved exclusively through final and binding arbitration administered by a recognized arbitration institution, such as the American Arbitration Association (AAA), pursuant to its applicable rules and procedures in effect at the time the arbitration is commenced. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

The arbitration shall be conducted on an individual basis. Neither you nor Dewey's Pizza shall be entitled to consolidate claims with those of any other person or entity, nor shall any Dispute be arbitrated on a class-action or representative basis.

11.3 Class Action Waiver

YOU AND DEWEY'S PIZZA EACH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. YOU AGREE THAT ANY ARBITRATION SHALL BE CONDUCTED IN YOUR INDIVIDUAL CAPACITY ONLY, AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION.

11.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or platforms, including third-party delivery platforms, payment processors, and social media channels. These links are provided for your convenience and informational purposes only. Dewey's Pizza does not endorse, control, or assume any responsibility for the content, privacy policies, terms, or practices of any third-party websites or services. Your interactions with third-party websites and services are governed solely by the terms and policies of those third parties.

We are not responsible for any loss or damage incurred as a result of your dealings with any third-party website or service. We encourage you to review the terms and privacy policies of any third-party services you access through our Website.

13. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by this reference. Our Privacy Policy describes how we collect, use, store, share, and protect your personal information in compliance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), to the extent applicable based on your state of residence. Please review our Privacy Policy carefully.

14. Food Safety and Allergen Notice

Dewey's Pizza takes food safety seriously and complies with all applicable federal, state, and local food safety regulations, including guidelines established by the U.S. Food and Drug Administration (FDA) and applicable state health departments. Our facilities are subject to regular health inspections.

However, our kitchen handles a variety of ingredients, including common allergens such as wheat, gluten, dairy, eggs, nuts, soy, and others. We cannot guarantee that any menu item is completely free from allergens due to the risk of cross-contact during preparation. Customers with known food allergies, intolerances, or dietary restrictions should consult with our staff before placing an order and do so at their own risk. Dewey's Pizza shall not be liable for any allergic reactions or adverse health effects resulting from consumption of our food products.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use our Website or Services. We reserve the right, in our sole discretion, to terminate or suspend your access to all or any part of our Website and Services at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include, but are not limited to:

• Violation of any provision of these Terms;
• Engaging in fraudulent or abusive behavior;
• Requests by law enforcement or government agencies;
• Unexpected technical or security issues;
• Discontinuation of Services or the Website.

Upon termination, your right to use the Website and Services shall immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions related to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.

You may terminate your use of our Website and Services at any time by ceasing to access or use them.

16. Changes to These Terms

We reserve the right, at our sole discretion, to modify, update, or revise these Terms at any time. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by prominently posting a notice on our Website prior to the changes becoming effective.

Your continued use of the Website or Services following the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms. We encourage you to review these Terms periodically to stay informed of any changes. If you do not agree to the revised Terms, you must discontinue your use of the Website and Services immediately.

Changes to these Terms will not apply retroactively to Disputes that arose prior to the effective date of such changes.

17. Severability

If any provision of these Terms is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law or regulation, such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the invalid or unenforceable provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect without being impaired or invalidated in any way.

The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision hereof, which shall remain in full force and effect. The parties agree to negotiate in good faith to replace any invalid, illegal, or unenforceable provision with a valid provision that achieves, to the greatest extent possible, the original intent and economic effect of the replaced provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Dewey's Pizza with respect to your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

No failure or delay by Dewey's Pizza in exercising any right, power, or remedy under these Terms shall operate as a waiver of that or any other right. No waiver by Dewey's Pizza of any breach or default of these Terms shall be deemed a waiver of any subsequent breach or default. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Dewey's Pizza.

19. Force Majeure

Dewey's Pizza shall not be liable for any failure or delay in performance of its obligations under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, fire, flood, earthquakes, war, terrorism, labor disputes, government actions, supply chain disruptions, power outages, internet service disruptions, or other events of force majeure. In such circumstances, our obligations will be suspended for the duration of the force majeure event.

20. Electronic Communications and Consent

By using our Website or providing us with your email address or phone number, you consent to receive electronic communications from Dewey's Pizza, including but not limited to order confirmations, receipts, delivery notifications, promotional emails, and other communications related to your use of our Services. You acknowledge and agree that any notices, agreements, disclosures, or other communications we provide electronically satisfy any legal requirement that such communications be in writing.

If you have opted in to receive text message (SMS) communications from us, standard message and data rates may apply. You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

21. Headings and Interpretation

The section headings used in these Terms are for convenience and organizational purposes only and shall not affect the interpretation or construction of any provision of these Terms. These Terms shall be interpreted without strict construction in favor of or against either party. The use of the word "including" or "includes" in these Terms shall mean "including, without limitation" or "includes, without limitation," respectively.

22. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, your use of the Website, or any aspect of our Services, please do not hesitate to contact us using the information below. We are committed to addressing your questions and resolving any concerns promptly.

For legal notices required under these Terms, please send written correspondence to the address listed above. Legal notices sent by email will be deemed received on the day they are sent, provided no delivery failure notification is received. Legal notices sent by mail will be deemed received three (3) business days after dispatch via certified U.S. mail with return receipt requested.